Last updated August 7, 2024
Thank you for choosing to be part of our community at claimzippy.com ("WE"). We are committed to protecting your information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your information, please contact us at support@claimzippy.com
When you visit our mobile application, and use our services, you trust us with your information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site / App and our services.
This privacy policy applies to all information collected through our mobile application, ("Site / App"), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services"). By using our Site / App and / or Services, you have read, understood, and agree to be bound by this Privacy Policy and consent to the provisions of the same. You, hereby, accept and expressly consent that WE can share and disclose your data or information with any third party that WE, at its sole discretion, deems fit and appropriate.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your information with us.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. DO WE USE GOOGLE MAPS?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS POLICY?
1. WHAT INFORMATION DO WE COLLECT?
information you disclose to us
In Short: We collect information that you provide to us.
We collect information that you voluntarily provide to us when registering at the Site / App, expressing an interest in obtaining information about us or our products and services, when participating in activities of / on the Site / App or otherwise contacting us.
The information that we collect depends on the context of your interactions with us and the Site / App, the choices you make and the products and features you use. The information we collect can include the following:
Publicly Available Information. We may collect first name, maiden name, last name, and nickname; ID; current and former address; phone numbers; email addresses; business email; business phone number; business entity filings, corporate affiliations, and business associates; government licenses & IDs, professional licenses; social media; and other similar data.
Information Provided by You. We may collect data you provide on the app at the time of sign-up / registration or otherwise in the course of usage of app; about app usage; data collected from surveys; application data; purchase history; and other similar data.
Social Media Login Data. We may provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called " HOW DO WE HANDLE YOUR SOCIAL LOGINS " below.
All information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such information.
Information automatically collected
In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Site / App.
We automatically collect certain information when you visit, use or navigate the Site / App. This information may or may not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site / App and other technical information. This information is primarily needed to maintain the security and operation of our Site / App, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
Online Identifiers. We may collect devices; applications; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; Radio Frequency Identification (RFID) tags; device's geolocation; and other similar data.
Information collected through our Site / App
In Short: We may collect information regarding your geo-location, mobile device, push notifications, when you use our Site / App.
If you use our Site / App, we may also collect the following information:
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Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings. ​
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Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's Bluetooth, media player, wi-fi scanning, Bluetooth scanning,calendar, camera, contacts, microphone, reminders, sensors, sms messages, storage, social media accounts, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
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Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
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Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (any information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.
We use information collected via our Site / App for a variety of business purposes described below. We process your information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
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To facilitate account creation and logon process. If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed " HOW DO WE HANDLE YOUR SOCIAL LOGINS " for further information.
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To send you marketing and promotional communications. We and/or our third party marketing partners may use the information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the " WHAT ARE YOUR PRIVACY RIGHTS " below).
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To send administrative information to you. We may use your information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
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Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site / App, if applicable.
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To post testimonials. We may post testimonials / ratings / comments on our Site / App that may contain yout information.
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Deliver targeted advertising to you. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
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Administer competitions. We may use your information to administer competitions when you elect to participate in competitions.
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Request Feedback. We may use your information to request feedback and to contact you about your use of our Site / App.
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To protect our Services. We may use your information as part of our efforts to keep our Site / App safe and secure (for example, for fraud monitoring and prevention).
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To enable user-to-user communications. We may use your information in order to enable user-to-user communications, if applicable.
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To enforce our terms of service and other policies for business Purposes, legal and contractual reasons.
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To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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To manage user accounts . We may use your information for the purposes of managing accounts and keeping them in working order.
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To deliver services to the user. We may use your information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
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For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site / App, products, marketing and your experience.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share data based on the following legal basis:
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Consent: We may process your data if you have given us specific consent to use your information in a specific purpose.
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Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
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Performance of a Contract: Where we have entered into a contract with you, we may process your information to fulfil the terms of our contract.
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Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process (including in response to public authorities to meet national security or law enforcement requirements).
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Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your information in the following situations:
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Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Site / App, which will enable them to collect data about how you interact with the Site / App over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity.
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
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Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Site / App. These companies may use information about your visits to our Site / App, and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services.
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Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
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Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
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Other Users. When you share information (for example, by posting comments, ratings, contributions or other content to the Site / App) or otherwise interact with public areas of the Site / App, such information may be viewed by all users and may be publicly distributed outside the Site / App in perpetuity. If you interact with other users of our Site / App and register through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Site / App, and view your profile.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
5. DO WE USE GOOGLE MAPS?
In Short: Yes, we use Google Maps for the purpose of providing better service.
WE uses Google Maps APIs. You may find the Google Maps APIs Terms of Service, please refer to the same. To better understand Google’s Privacy Policy, please refer to the same.
By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you agree to allow us to gain access to information about you includingly identifiable information (such as usernames) and non-identifiable information (such as location). We will be collecting the following information:
â– Location
â– Distance
â– Routing and Travel Time
For a full list of what we use information for, please see the previous section titled " HOW DO WE USE YOUR INFORMATION? " and “ WILL YOUR INFORMATION BE SHARED WITH ANYONE? ” You agree to allow us to obtain or cache your location. We use information about location in conjunction with data from other data providers.
The Maps APIs that we use store and access cookies and other information on your devices.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our services using a social media account, we may have access to certain information about you.
Our Site / App may offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.
We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Site / App. Please note that we do not control, and are not responsible for, other uses of your information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your information, and how you can set your privacy preferences on their sites and Site / App.
7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, us.
The Site / App may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site / App. You should review the policies of such third parties and contact them directly to respond to your questions.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. You understand and consent that this may not be possible (for example, because your information has been stored in backup archives).
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your information, transmission of information to and from our Site / App is at your own risk. You should only access our Site / App within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to persons under 18 years of age. By using the Site / App, you represent that you are at least 18 and have legal capacity to contract for the purpose of use of the Site / App.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
â– Log into your account settings and update your user account.
Upon your request to terminate your account at support@claimzippy.com, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site / App.
Opting out of email marketing: You can unsubscribe from our marketing email list, where applicable, at any time by clicking on the unsubscribe link in the emails that we send. You will then be removed from the marketing email list – however, we may still need to send you service-related emails that are necessary for the administration and use of your account.
12. DO WE MAKE UPDATES TO THIS POLICY?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.